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koala-t cut gems, faceted, cabochon, rough gem material.

Hand selected gemstone to provide for your every need.

koala-t cut gems
Introducing
Buy
Guarantee
Order page
Shipping Info
Events
F A Q
Amber
Amethyst
Ametrine
Apatite
Aquamarine
Australian Opal
Azurite
Beryl
Bloodstone
Birthstones
Briolette
Bottom Dollar Specials
Carnelian
Cats Eye
Chalcedony
Chrysocholla
Chrysoprase
Citrine
Cut Gemstone
Emerald
Feldspar
Garnet
Gemsilica
Iolite
Jade
Labradorite
Lapis
Malachite
Mexican Opal
Onyx
Peridot
Quartz
Ruby
Rutilated Quartz
Sapphire
Spinel
Tanzanite
Tigers eye
Topaz
Tourmaline
Turquoise
Ultra Tec
Zircon
Frequently Asked Questions


 

  • Will my order ship today? All in-stock items usually ship within 1-3 business days. If we can't ship your order in this time period, we will email you as soon as possible. Common parts ordered from our local depot usually take 3-5 business days, parts coming from Germany can take 3-5 weeks, custom order parts can take 4-6 months. Expediting services are available for an additional charge, contact us if timing is critical.


  • Do these gemstones come with a warranty? All factory made gemstones come with a warranty, this warranty covers manufacturers defects. Installation or handling damage is not covered under warranty. All warranty claims have to be processed at a koala-t cut gems web site Service Center, with the stone present and proof of purchase. For more info on warranty, visit our "Warranty Policies" page listed under our Company Info Category.


  • I couldn't find a stone on your website, do you have it? We have access to all in house stones, and the finest aftermarket orders. Let us know, and we will find it or find the proper Item.


  • I'm in Tucson, can I pick-up the stone at your location? Our web pricing only applies to phone/web orders. If you stop-by our showroom, we will charge normal pricing.


  • Will I get better pricing with my PCA (or other) membership? Most products listed on our site are already at a wholesale price level. If you're considering a bulk purchase or a Group Buy on a web forum, let us know.


 

  • What shipping methods are available? Inside the US, we primarily use UPS. The US Postal Service is an option for small items (but insurance and tracking may not be available), contact us for more information. If you're considering an oversize order, contact us for a freight quote and we will try to find the best rate available.


  • What International shipping methods are available?International Shipping Now Available!


 Frequently Asked Questions

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